Sensory Intelligence®: Our senses and perception – how we can change our world

“A ‘normal’ person is the sort of person that might be designed by a committee.
You know, each person puts in a pretty color and it comes out gray.”
~ Alan Sherman

 

Individuality and conformity
Every person is an individual. This is the one clear thing we know about ourselves. We are each a product of a unique genetic imprint and our experiences. So we’ve all got to be different, right? And yet so many aspects of modern society are built on the basis of our conformity. You don’t have to look very far to see the effects – schooling demands it, so does just about every corporation, municipality, government and religion. We are the same, we say. We must all be treated the same, behave the same and experience the world in the same way.

Well, Sensory Intelligence® tells us this just isn’t so! What we have achieved with our misguided ideas of ‘sameness’ has resulted in more people visiting a psychiatrist’s couch than ever before. In schools, intelligence is measured by IQ tests – which may simply measure the way one person’s brain may deal with a problem but does not touch on another person’s ability to appreciate artistry, empathy and the human condition. Emotional Intelligence (or EQ) has become a major area of research on how we interact and connect with other human beings – and the importance of this kind of daily relationship cannot be emphasised enough.

You are what you see, touch, taste, hear, smell and perceive

But neither logic nor emotion clearly describe how each one of us individually absorbs and assimilates the world around us. In fact, how do we do this? How do we experience our world and make sense of what we feel? We have only five senses to do this: sight, sound, taste, hearing and smell. From this our brain creates an interactive experience and formulates our perceptions. And research has shown that this combination of senses and perception is fundamentally different for every human being.

We do truly have a sixth sense that is more than ingenuity and intuition; it’s a unique map of who we are, how we will react in any given environment or situation. The way we individually use our senses to perceive the world creates great diversity – and along with that the vast array of opinions that so often create dissension, conflict and unhappiness. It’s why one person will want the air-con on zero while another is unhappy unless the temperature brings out a sweat. One person will love curry that takes out the back of the throat while another is rushing for ice water after one taste. It’s why we have colour preferences, scent preferences and why some need plenty of light when working and others find too much light literally painful.

The point is we can’t really help it. We can’t change our specific neurological patterns that make up who we are as individuals. But what we can change is our understanding of why one person feels differently to another. Learning this is the key to greater harmony in the workplace, better performance and more effective communication in an increasingly busy world.

The value of our senses in teaching and corporate training

What if, through greater understanding of how your brain processes sensory messages, you could improve your concentration, performance and wellbeing? What if we could change the way we work, learn and live to become more balanced and productive? Who wouldn’t want to do this?

Research has shown that the brain prefers active, not passive, learning. When the brain is engaged with the senses and physical stimulation there is an increase in intellectual performance, memory, attention span, emotional engagement and focus. It has been found that in any learning situation, movement creates increased brain connectivity which enhances higher level problem-solving and critical thinking skills.

Understanding how the senses contribute to learning helps us control sensory overload and stress and assists with the design of more ergonomically efficient environments. In tandem with this, assessing every individual’s sensory system helps to improve a range of working situations, from team management to open-plan office dynamics.

The key to change

  • Most training and recruitment procedures deal with the cognitive, upper brain level, ignoring the vital importance of the five basic senses and how we use these to process our world experiences and become who we are.
  • Sensory Intelligence® Consulting is unique in that we provide neuroscience and researched methodology to optimise people and space, both within classrooms and working environments.
  • Our training courses and e-assessment products provide simple, yet powerful insights, resulting in a better understanding of each other in order to work together more cohesively and produce successful outcomes.

 

Please find out more about us at: www.sensoryintelligence.com

Staff all Squeezed Out?

Staff all Squeezed Out?

The business world, regardless of industry, is competitive, constantly changing and target driven.  To remain a leader in your industry you need to be relentless about customer excellence, innovative in your thinking and implementations, and need to go the extra mile to retain your staff.  This is especially true for open plan office environments where working conditions can sometimes be challenging due to sensory overload and staff diversity.

This time of year your staff is often exhausted, demotivated and their productivity plummets as you head into the silly season. Ever thought that the reason for the disengagement or exhaustion could lie in the science behind your office space?

According to the Undercover Recruiter:

  • In the early 1920s, the goal of the office space was to create an environment for maximum productivity. All desks faced a supervisor and each worker sat alone at a forward facing desk.
  • The 1930s and 40s bought air conditioning and fluorescent lighting to offices. This changed interior design of offices as office furniture was no longer limited to being near windows or plug sockets.
  • The 1960s saw the rise of the cubicle. Now this word may strike fear into your heart, but it actually worked in improving productivity and gave workers their own makeshift offices.
  • The recession between the 80s and 90s saw cubicle design to the extreme – companies were cramming as many people as they could into whatever space they could find to save money.
  • In more recent times, the world has embraced a more open plan type office, with space for collaboration and discussion. It has been argued that this causes distractions in the workplace. Distractions, air quality and office lighting are the top 3 factors which decide whether or not your office is a productive one.
  • Having a nice working environment means workers are going to be happier. Unmotivated workers cost money!

The article continues to highlight the fact that 75% of the world’s employees will be young people by this year (2015). Millennials place a high value on work-life balance and see their jobs as an experience, rather than just a pay check. A nice work environment will therefore contribute to a happier workforce, which in turns means productivity (aka your bottom line) will also improve.

In short: Your office space can lead to unmotivated staff, which in turn costs money! But how are businesses supposed to overcome this conundrum?

Answers are now available through a 30 point scientific and innovative Sensory Audit:

• It is based on the research of Dr Annemarie Lombard (PhD in Health Sciences) and uses neuroscience principles to measure the impact of external stimuli on human behaviour and productivity;
• It delivers a comprehensive and detailed best practice rating system based on an on-site assessment of your collective space, individual space and culture/wellness components;
• It provides a blueprint of your current best-practise status (what are you doing well and where you can improve); and
• Is an extensive report with results and recommendations on how the work environment can be adapted to promote optimum performance, employee loyalty and greater profits.

Clients such as Woolworths, TFG, Homechoice and Telesure all found this to be true.

Says Hugo Heunis, Credit Operations Manager, Homechoice: “During February 2014 Sensory Intelligence conducted a Sensory Audit for our 600 seater contact centre. The audit delivered comprehensive results that improved our understanding regarding the use of space on our employees’ wellness and productivity. We could use the practical suggestions to plan our new space. More recently we were able to use the results again to send recommendations to our CEO regarding the use of colour in the centre.”

What are the real benefits of a Sensory Audit?

• Optimised physical workspaces that will reduce unnecessary and annoying distractions
• Increased focus, attention, creativity and productivity for longer periods of time
• Reduced absenteeism and sick leave by reducing stress and health risks
• Teams will work better together and collaborate easier
• Improved customer service and satisfaction
• Creation of a healthier and more productive workspace
• Build morale and employee loyalty and become an employer of choice

 

If you consider yourself to be an innovative and progressive organisation that takes investment in human capital seriously, we would like to invite you to contact us or to visit our website for more information.