Why your office needs Sensory Intelligence®

Allow me to paint you a picture. You are sitting at your desk in your open plan office. Your one colleague is on the phone, trying to communicate something to a client in a loud, insistent voice. On the other side your boss is standing next to your desk, explaining something over your shoulder to the person who sits next to you. There are people walking up and down past you each time they need to use the copier, and someone has just opened their tuna sandwich they packed for lunch. You feel the headache you woke up with increase, as you try and stop yourself from swearing out loud. Sigh.


It’s only Monday – how will you survive the week!?


Can you resonate with this? Does some version of this scenario take place at your office on a regular basis? Is that a “YES!” I hear? You already know all about IQ and EQ – it’s time to find out more about Sensory Intelligence®! In today’s blog, I want to share with you the significance of Sensory Intelligence® in the workplace, and how it can benefit you and your team.


Firstly, did you know that every person in your workplace has a different sensory threshold? This means that the way they experience the external environment through their senses, differs from yours and every person next to you. That is part of the reason why someone literally might not smell the tuna sandwich, or hear the colleague on the phone, while it drives others crazy. We are often completely unaware of this fundamental, neurological difference. We assume everyone smells, tastes, hears, touches and experiences the world the same as we do.


Why does this matter?
Because, it affects everything we do – from the activities we choose to engage in, the tasks that we are good at, how we communicate, where we sit… and what irritates us (or what doesn’t). And this again affects (amongst others) our stress levels and ability to focus, which has a direct impact on our productivity.


If we can understand our own sensory thresholds, we can gain insight into our own neurological wiring, and understand our behaviours better. We would be able to self-regulate, decrease our stress, focus for longer, communicate better and make wiser choices. Following on that, if we understand our colleagues’ sensory thresholds, we will gain insight into and compassion for their behaviours.


And the best part – it might also be as easy as moving someone to a corner, adding a few dividers or getting more plants for the office (which is always a good idea!)


So back to the original scenario… what can you do if you are the person about to explode? Here are some quick and easy tips:

Get up!
Movement is the quickest, easiest way to self-regulate. Go and make coffee, walk to the bathroom or simply take a quick stroll down the passage. We guarantee you will feel better, your focus will increase and your stress will decrease.

Communication is key. If we understand each other’s sensory thresholds, and decide on ‘open plan office conduct’ together, it will avoid passive aggressive communication or future conflict.

Use earphones
Noise cancelling earphones are your best friend in an open plan office. It assists to block out distractions, and helps you to keep focus. But make sure you’re listening to the right music and the right volume.


Sounds too easy? At Sensory Intelligence® Consulting all our tips, tools and strategies are based on sensory neuroscience and are quick, easy and practical to implement and best of all, it’s sustainable over the long term.


Our solutions for businesses include:

Sensory Audit™ of your workplace

We use our rating scale to identify factors that can hamper employee productivity. We look at:

  • Collective space,
  • Employees’ individual space,
  • Wellness factors

Sensory Matrix™

  • Online wellness assessment to determine your employees’ sensory threshold, with guidelines on how to best seat and manage them for optimal productivity

Online workshops, customised to your specific needs

  • Sensory Matrix™ workshop for your team
  • Work from home effectively
  • Digital wellness through the 7 senses
  • 7 Wellness steps to cope with change
  • Work-life balance for people working from home
  • Successful communication in a digital world


Want to know more? Get in touch. We would love to tell you more about how we can design a bespoke workshop for your company, that meets your specific needs!

The ethics of trademarks and copyright

“Sensory Intelligence” started in my head in 2000 when I returned to South Africa after living in the USA for 3 years. After loads of thinking, reading, contemplating and gathering information, I chose the name for my brainchild, opened my bank account and produced my first business cards. Google searches (back in 2002) showed no references to Sensory Intelligence in training, personal development or learning. The end result of this journey of creation – combining current theories and merging it with insights, knowledge, experience and research gathered up to then – have blossomed into what Sensory Intelligence® Consulting is all about today. It has taken continuous commitment and relentless hard work: literally years spent behind my computer, talking to people and organisations, trying, testing, more trying, more testing to realize the development of the business model it is today.

During 2007 I wrote the book: “Sensory intelligence, why it matters more than IQ and EQ”, and in 2012 I obtained my PhD through the University of Cape Town. I did a correlation study in South African call centres to determine the relationship between sensory assesss and performance. Although the journey has been long, tough and hard, I would not change it for anything!

While I started training parents and teachers, our services have expanded to call centres and corporate environments. Our primary objective is to empower and equip individuals, teams and organisations to be more connected, improve wellness and increase productivity, by providing insights of how the human brain processes sensory messages and increasing self-awareness and self-management.
We do:

  • online sensory assessments
  • workshops
  • seminars
  • coaching in the education-, call centre- and corporate environment, for both teams and individuals
  • sensory audits and space optimisation consultations for organisations, especially where open plan offices are the norm

Please take note that we have the following legal trademarks in place:

Sensory Intelligence Consulting is our legally registered brand name with registration number: 2006/08389.

We reserve all rights to our other trademarks including:

  • Sensory Tree (assessment analogy)
  • Senses on Call (on-line recruitment tool for call centres)
  • Sensory Matrix (on-line assessment tool for adults)

We have been actively using the trademarks since 2002 and have, in the process, built up substantial goodwill in the trademarks, which are synonymous with and exclusive to our business.

None of the above trademarks may be used by any individual, party and/or organisation without our permission. In doing so, trademark infringement will occur, and the party can be held liable for legal action. For more detailed information, read the following on trademarks.

We run comprehensive practitioners training courses on a yearly basis for an exclusive group of professionals, where we facilitate the use of sensory processing with adults.
I am thrilled to see this group of dedicated people expanding the magic of Sensory Intelligence® with their individual clients during therapy and coaching.

  • We endorse their services with individual clients and provide a licensed web listing on our practitioner’s page.
  • As practitioners they get a special fee for on-line sensory prof, to be used for their clients.
  • They apply Sensory Intelligence ® insights and may use the Sensory Tree™ with their clients, of which both should be given credit to as our work.
  • They may however NOT solicit any clients using our trademarks. This means no marketing / advertising / material distribution using our trademarks without permission.
  • In adherence to intellectual property and trademark laws no person or persons are allowed to use any of our trademarks (Sensory intelligence ®, Sensory Tree ™, Sensory Matrix ™, Senses on Call ™) to perform training groups of people without prior permission.
  • When incorporating independent contractors to work directly under our brand, they will have permitted access to our trademarks and material and selected from the practitioners’ group.

Copyright protection is in place for original work that I produced, e.g.:

For more detailed information, read the following on copyright.

Honouring others’ intellectual property in the form of trademarks and copyrights is not only professional and ethical, it is also the right thing to do!