Stress is going to kill us all

I met with a client last week. I was sitting in front of this beautiful, successful, young business woman. She runs a tight operation for a large corporate team and escalated their profit margins significantly. She is creative and innovative and very much in touch with what goes on. She asks questions and challenges her team consistently. She asked me to do a proposal for a quick and practical stress management process for her staff.

Through the success and commitment to her job I sense her urgency and a separate cry for help. She has a gorgeous young son who is suffering from a range of learning and developmental problems, she is worried and anxious for his current wellbeing and future. She supports him, encourages him and emotionally lifts him up to the next level consistently. She has done everything in her power and more to help him. My therapist hat was put on immediately – a default zone I so easily slip into as I worked with children with learning problems for many years (in my previous life). I pointed her in certain directions for professional help for her son but then refocused my energy on her as a person.

There is such turmoil and pressure of having to be the best in so many places and I asked – what about you? How do you cope? She says she does but in my heart I know that she is on the edge and frayed at the edges. Stress, commitment and pressure are rife in her life. She works nights, weekends; she always works; between caring for her family and children. She admits to being impatient and screaming at times…boy can I associate with that…as working mothers (mwah myself) we have to revert to being somewhat animalistic in order to survive and just keep on going.

How can I let this beautiful woman see herself from my shoes? That it would be virtually impossible to maintain her current pace and levels without taking time out and just do something for herself?! I find in general that we have become so absolutely disengaged from ourselves, our worlds and our needs. We (I count myself in) are on this rollercoaster ride of living, working and being but have we lost the core sense of being??? I went into rescue/strategy mode and suggested she takes a daily 10 minute pause – remove herself (anywhere quiet and alone) and just “be”, breathe and relax for 10 minutes.

Only 10 minutes out of a day cannot be too much to ask, I believe, which can be the definitive factor for us to continue successfully? And then stop working during weekends….. I did that years ago and only in absolute necessity would put my computer on during weekends……she doesn’t. She keeps on working. I am writing this to her, to myself (I am guilty too, apart from weekend working) and to so many people out there that I see on a daily basis being in this exact position. Stop and see where we are at. Just do that first. It is acknowledging the space that we are in. If the above is true for you, just be mindful that it is unhealthy and not sustainable. We have to balance these crazy lifestyles with the easy, good, quiet, joyful things in life as well.

Stress will kill us all.  The World Health Organisation states stress as the biggest killer of the 21st century. Refuse to be part of this statistic. Live life sensationally….

PS. I checked…she is not taking those precious 10 minutes, but I promise to keep on trying….

Authentic listening is a dying art!

We are in deep, deep trouble……..listening is dying! In the world of today we are swamped with digital information, access various communication devices and social platforms and contest with information overload. The “noise” around us has created a form of disengagement and we are unconsciously switching off to what is going on around us. I see this in business where people miscommunicate all the time because they do not listen. I see this in schools where children have become primarily visual learners and just cannot follow verbal instructions anymore. I see this with my own children – I become the “witch” at home to drag them away from technology for daily conversations and connections. I am happy to be this witch and continue this fight daily. I saw this yesterday working with a service provider. Hours later and rising frustration levels led to my light bulb moment – they just did not listen to my feedback over the phone. I did provide a visual brief too but my elaboration through the listening channel got hijacked somewhere. It landed in some digital noise that was not identified, processed and obviously not used. How much time, effort and energy can we save by just listening? Truly listening? Properly listening? With both ears and a focused approach?

Communication is a multisensory process and a two way stream. It is most effective when two people (or a group of people) are in physical contact with each other, can make eye contact, listen, look and then speak. Then you pick up non-verbal cues, nuances and responses; if you are focused you can respond appropriately. I blame our pathetic state of listening on the digital dragons (my hate name for technology) around us, the speed of which things are going and the information overload we are living in. What are we going to do to keep listening alive?
Through sensory awareness:
• Take 10 minutes daily to just be quiet and reconnect with yourself. Breathe, stretch, walk, think, but remove any “visual and auditory noise” around you.
• Make eye contact when people talk to you – it helps to focus on their faces and non-verbal cues. You will learn a lot more and hear much better. You also show interest and intent this way.
• Switch off your technology when it is family time or sleep time! You can and will survive without it!! I promise you it will still be there for you when you come back to it! (Unless the South African crime statistic makes you the next victim, so obviously store it in safe place…)
• Focus and pay attention when people talk to you! Do not check your phone on the side. Firstly it is rude and secondly you cannot listen this way. The brain cannot do two things at exactly the same moment. The research already confirmed that. Focus, and focus on one thing at a time!
• Give someone a hug! It is the most powerful way to show intent, communication and care. Obviously not the hot girl in the office you have eyes on. I am referring to people close to you as in family or friends.
• Spend time outside. Mother Nature might be our best solution and connection to be more sensory aware and in touch.
• Get out of your bubble and connect with people. When the going gets tough it will be the people around you that will carry you through. Technology is amazing tools but they are cold and dead. They only relay emotions and messages but are not the true message. Please remember this.
Listen, look, touch, smell, taste and move! Be sensory intelligent and truly connect with yourself and others! Let us keep listening alive!

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