Client: KFC Head Office
Solution: Sensory Intelligence® - Workplace Wellness - preparing for the new world of work
The Rohloff Group build their first KFC restaurant in 1981 and now runs about 900 outlets across South Africa armed with the secret recipe of Colonel Sanders. Their support centre is in Somerset-West, with a staff compliment of ±100 to service all the outlets across the country.
The Rohloff group wanted to invest in their employees by providing skills and insights to help curb the high stress, anxiety and uncertainty in the current business environment. They believe that happier and healthier staff will produce better quality work and not leave an organization.
Sensory Intelligence® Consulting delivered a short wellness journey around:
The HR Manager coined the project: “My B-E-S-T Wellness” and a pilot was rolled out to the support centre staff in Somerset-West.
B- body wellness
E- emotional wellness
S – social wellness
T – time wellness
Objectives were:
Learn the basic coping skills to become future-fit and thrive in the new world of hybrid working.
We performed pre- and post-intervention surveys with all employees anonymously through a safe, secure and confidential platform. We are displaying the 20 Wellness indicators below showing an overall 52.09% improvement across all factors.
The Wellness Checker included the following wellness components:
Sleep, Diet, Drinking water, Energy, Quality of social, Hobbies and leisure, Focus and concentration, Positive attitude, Problem solving, Awareness of stress, Managing stress, Coping, Calm-focused and happy, Control emotions, Quiet time, Movement to avoid fatigue, Ending my day, Physical health, Mental health, Work-life balance.
We’ve helped thousands of people and organisations be healthier, happier and more productive
During February 2014 Sensory Intelligence® Consulting conducted a sensory audit for our 600 seater contact centre. The audit delivered comprehensive results that improved our understanding regarding the use of space on our employees’ wellness and productivity.
We could use the practical suggestions to plan our new space. More recently we were able to use the results again to send recommendations to our CEO regarding the use of colour in the centre.
Hugo Heunes
Former Group Credit Operations Manager at HomeChoice Holdings Limited
Inquire about our employee development journeys for wellbeing at work.