We take our customers privacy seriously and we will only collect and use your personal information as outlined below. We shall take all reasonable steps to protect your personal information. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Personal Information Collected
Sensory Intelligence does not sell, share or trade customer’s personal information collected online with third parties. Personal information collected online will only be disclosed within our business for internal use only.

Collection of Personal Information

When you create an account the personal information we collect may include your:

  • Name and Surname
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender
  • Non-personal browsing habits and click patterns

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from Sensory Intelligence
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information

When you register as a user on our website, we may also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How to change your cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on our website.

Security of Your Personal Information
Sensory Intelligence ensures that all information collected will be safely and securely stored.

We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it’s no longer needed for our record retention purposes

Sensory Intelligence uses 128bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from our website.

In exceptional circumstances Sensory Intelligence may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

We are committed to complying with the Promotion of Access to Information Act 2 of 2000 and its principles.

If you believe that your privacy has been breached by Sensory Intelligence please contact us at [email protected] and we will resolve the issue.

Website Data Retention

  • Data Retention of Customers and Orders 1 year
  • Data Retention of Contact Forms 1 year
  • Data Retention of Quiz’s 1 year

How to download data or request deletion

Contact our Data Protection Officer via the form below.

Cookies Collected

Cookie Source Duration
wp_woocommerce_session sensoryintelligence.com 2 Days
wp-settings-time sensoryintelligence.com 1 Day
wordpress_test_cookie sensoryintelligence.com Session
wordpress_sec sensoryintelligence.com Session
wordpress_logged_in sensoryintelligence.com Session
woocommerce_items_in_cart sensoryintelligence.com Session
woocommerce_cart_hash sensoryintelligence.com Session
wfwaf-authcookie sensoryintelligence.com 2 Days
wf_loginalerted sensoryintelligence.com 1 year
tk_tc sensoryintelligence.com Session
tk_ai sensoryintelligence.com Session
optimizelyEndUserId mailchimp.com 6 Months
nmstat mailchimp.com 2 Years
mo_page_views_counter sensoryintelligence.com Session
mo_has_visited sensoryintelligence.com 10 Years
mo_fsNIiZydhn sensoryintelligence.com 1 Month
mo_BRBQSPcojR sensoryintelligence.com 1 Month
mailchimp_landing_site sensoryintelligence.com 1 Month
fusionredux_current_tab sensoryintelligence.com 1 Week
catAccCookies sensoryintelligence.com 2 Weeks
_uetvid mailchimp.com 2 Weeks
_uetsid mailchimp.com 1 Day
_pin_unauth mailchimp.com 1 Year
_mcid mailchimp.com 1 Year
_mcga mailchimp.com Session
_gid mailchimp.com 2 Days
_gcl_au mailchimp.com 3 Months
_ga mailchimp.com 2 Years
_ga sensoryintelligence.com 2 Years
_fbp mailchimp.com 3 Months
_fbp sensoryintelligence.com 3 Months
_derived_epik mailchimp.com 1 Year
_abck mailchimp.com 1 Year
__zlcmid mailchimp.com 1 Year
__stripe_mid sensoryintelligence.com 1 Year
__cfduid sensoryintelligence.com 3 Weeks
__Secure-SSID google.com 1 Month
__Secure-HSID google.com 1 Month
__Secure-APISID google.com 1 Month
__Secure-3PSIDCC google.com 1 Year
__Secure-3PSID google.com 2 Years
__Secure-3PAPISID google.com 2 Years
SSID google.com 2 Years
SIDCC google.com 1 Year
SID google.com 2 Years
SEARCH_SAMESITE google.com 6 Months
SAPISID google.com 2 Years
OptanonConsent mailchimp.com 1 Year
NID google.com 6 Months

Cookies Collected Continued

Cookie Source Duration
MC_USER_PROFILE mailchimp.com 1 Month
MC_USER_INFO mailchimp.com 1 Month
MC_GAUID mailchimp.com 2 Years
MCTEST mailchimp.com 3 Months
MCTESTSESS mailchimp.com Session
HSID google.com 2 Years
DV google.com 1 Day
CONSENT google.com 18 Years
COMPASS google.com 2 Days
APISID google.com 2 Years
ANID google.com 10 Years
1P_JAR google.com 1 Month